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ISO 10002 Certification

Customers expect a lot of and a lot of from the service you give. And your competitors ar operating tougher to satisfy these expectations.

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Global Recognition

Change the manner in which you present the corporation.

Improved Efficiency

Fine-tune your organization for Tangible growth and increased profits.

Business Expansion

Consider ISO Certification because more companies are choosing to do so


Make the decision and it will keep your organization at the cutting edge

Certification in ISO 10002

What Is ISO Certification

Customers expect a lot of and a lot of from the service you give. And your competitors ar operating tougher to satisfy these expectations. you’ll be able to too with ISO 10002, the international customary for client satisfaction. It provides you with pointers for setting up place your own complaints management system – serving to you to spot complaints, their cause and the way to eliminate them. ISO 10002 will enable you to spot areas in your business wherever you’ll be able to improve and eventually take away the explanation for complaints. the quality outlines management controls and processes that assist you to handle client complaints a lot of effectively and expeditiously – ensuring that a lot of customers ar happy with the service you give.

How It Can Help

  • Achieve operational potency to spot trends and causes of complaints
  • Resolve a lot of complaints by adopting a a lot of customer-focused approach
  • have interaction employees with new client service coaching opportunities
  • Integrate ISO 10002 with ISO 10002 to enhance overall potency
  • Monitor and frequently improve your complaints handling method.

Who should take Certification

whether they’re within the non-public, public or voluntary sectors and is applicable to any or all kinds of organizations no matter size, nature or earth science like Hospital, Health Care, Trading, producing, Service firms, code firms, Construction, Medical Device, in India. URS offers ISO 10002 Certification all told cities

How to get Certified

  • Expert Certifier, the name that intends to provide expert guidance for ISO 10002 Certification. We are always ready to take that extra step to help your business achieve its goal. ISO 10002 certification can be a useful tool to add credibility to your organization. ISO 10002 standard when implemented by EXPERT CERTIFIER shows how your product or service can meet the expectations of customer requirements.
  • Just Signup. Our experts will reach out to you. Details of your organization and requirements will be listed. One dedicated expert will be assigned based on the requirements. On acceptance of quote, our work to ensure the best service in ISO consultation and ISO Certification will be provided.
  • Our team of experts provide support in each and every phase of the certification process.
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ISO 10002 Certification

Benefits of ISO 10002 Certification

There area unit variety of advantages to implementing and certifying your client complaints management system:

Client Retention: By adopting the management system, your ability to retain the loyalty of your customers are increased.
Whole Reputation: Implementing and certifying your complaints management system demonstrates to stakeholders that you simply have a true commitment to managing client care problems and you’ve got processes in situ to handle, analyse and review complaints.

Operational Efficiency: Implementation and certification ensures an even approach to handling client queries, sanctioning you to spot trends and eliminate the causes of complaints, yet as improve your organization’s operations.

Improved internal communications and relations: It helps you to adopt a customer-focused approach to partitioning complaints and encourage personnel to enhance their skills in operating with customers

Flexibility: the quality is compatible with ISO 9001 Quality permitting you to feature price and potency to your organization. ISO 10002 – annex A additionally provides steerage specifically for little businesses.

Continual Improvement: It provides a basis for continual review and analysis of your complaints-handling method, the resolution of complaints and wherever enhancements may be created.

ISO Certification Details

Our deterministic and customer delight technique has enabled us to maintain the call as maximum reliable ISO Certification & Implementation Consultation Services. Now a days these offerings are in great call for but their fruitful accomplishment require swiftness, reliability and on-time shipping.



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See what our client’s say about us

We work very hard to satisfy our customers, and way too proud of the great feedback we get in return. Take a look at these testimonials and we hope you will give us the chance to impress you on your next ISO Certification, so that we can also add your testimonial to this page.

  • WTCS


    Went virtually well. We appreciated the fact that there was no additional paperwork. It turned into a simple method to reach certification. The representative turned into exceptional

  • Sun Supreme Solar Systems

    Sun Supreme Solar Systems

    On dedication & speedy service, many-many thank for obtain ISO 9001:2015 certificate

  • Sri Srinivasa Constructions India Private Limited

    Sri Srinivasa Constructions India Private Limited

    There became a touch bit of tension and doubt once I contacted them as I became new to online filing and documentation system. But the carrier I were given from them changed into marvelous. These guys are so professional, that I by no means felt to be new to them. The execution of papers, documentation and processing was first class. They finished the Certification before committed time and pricing is without a doubt inexpensive and value for money

  • Impiger Technologies Pvt. Ltd

    Impiger Technologies Pvt. Ltd

    We can’t thanks enough for the determination and professionalism displayed with the aid of your complete team. The training was a big hit with our crew and those are still speak me about it.

  • Essar Engineers

    Essar Engineers

    Did not patronize me, and gave me as a whole lot time as needed without pushing me to get off the road, and most importantly we did obtain the certification with so much ease. Thank you.

  • Myso-Tech Industries

    Myso-Tech Industries

    Easy to research & easy to put into effect of ISO 9001:2015 Standard with limited recourses with documented high-quality gadget, Thank you Expert Certifier.

  • Sri Sri College of Ayurvedic Science and Research

    Sri Sri College of Ayurvedic Science and Research

    Expert Certifier team are well educated & respectable with super information, Expert Certifier offer notable carrier and I were given easily ISO 9001:2015 certificates. Thank to Expert Certifier team.

  • Orchids Networks & Systems Pvt Ltd

    Orchids Networks & Systems Pvt Ltd

    Our relationship with Expert Certifier is 5years old. They have helped us imposing, training, consulting, getting certificates and recertification for our ISO 9001, ISO 20000 and ISO 22000. The commitments made with the aid of them were demonstrated accurate. Their expert and result oriented technique has proved useful for us.

  • Karnataka State Handicrafts Development Corporation Ltd

    Karnataka State Handicrafts Development Corporation Ltd

    When we notion about ISO Certification we had no clue what to do and wherein to start from. Thanks to Expert Certifier they definitely made a distinction. Now we will without problems cope with our Clients because of clean definition put in to the place by our ISO Consultants.

  • Kanti Sweets

    Kanti Sweets

    Expert Certifier does accept as true with in rendering global magnificence offerings. Their professional attitude towards work is tremendous and they present ISO 22001 standards in very specific which made it sound less complicated to enforce and practical. I know getting an ISO Certificate from a Certified ISO Consultant is crucial.

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