ISO 20000-1 Certification and consultation in Ethiopia

“Expert Certifier is a catalyst for business and process excellence, your business and process excellence is guaranteed through ISO certification with Expert Certifier in Ethiopia“

Up your business, talk to our Expert Certifier masters who are available for you to coach and on how to get your business and process certified with ISO 9001, ISO 14001, ISO 45001,ISO 22000,ISO 27001,ISO 20000-1, ISO 50001,  ISO 17025 and HACCP.

ISO 20000-1 Certification in Ethiopia may be a management system supported a scientific business risk approach, to determine , implement, operate, monitor, review, maintain, and improve information security. it’s an organizational approach to information security. ISO/IEC 27001 (BS 7799) may be a standard for information security that focuses on an organization- ISMS.

By getting ISO 20000-1 Certified there’s the potential for increased business in both current and new markets. additionally , there’s an overall improvement within the service/product quality being offered to the client. Having a certification in situ will provide a definite advantage over other competitors and helps your ability in client acquisitions.

Expert Certifier are a corporation known for offering professional consulting services altogether global locations. In Ethiopia we provide our services altogether major locations like Addis Ababa , Dire Dawa, Bahir Dar, Gondar etc.

ISO/IEC 20000 is perceived because the principal universal standard for IT benefit administration, which expresses the necessities for the specialist co-op to style , set up, execute, work, screen, survey, keep up, and enhance a SMS in Hareri Hizb, Ethiopia. The quality incorporates two principle parts which empower IT specialist organizations to acknowledge techniques to create up the character of the administrations they convey to their customers, both inside and remotely whereby, in Hareri Hizb, Ethiopia

– Part 1 indicates the necessities for creating and executing an IT Service Management System and;

– Part 2 incorporates direction on the use of administration frameworks inside the extent of ISO/IEC 20000-1 in Hareri Hizb, Ethiopia.

ISO/IEC 20000-1 advances reception of an incorporated procedure thanks to affect adequately convey oversaw administrations to satisfy business and client necessities in Hareri Hizb, Ethiopia. to figure adequately, an association must recognize and affect various connected exercises. Composed reconciliation and usage of administration forms gives continuous control, more noteworthy effectiveness and open doors for consistent change in Hareri Hizb, Ethiopia.

ITSM Certification assures the standard of services that a corporation provides. Service Management may be a critical aspect of IT industry, it ensures efficient and resilient services within the market. It embeds a service lifecycle strategy into a corporation , its continuous monitoring and improvement of SMS and its services – wholly as ITSM.

Any organization seeking for the implementation of a world-class IT service management system is applicable for the ISO 20000-1 standard regardless of its business nature and size. and that we are here to offer you an entire solution to the ISO 20000-1 standard implementation. The service is trusted and recommended by our clients across Ethiopia.

We build a robust relation with our customer from regions including in Ethiopia. The accredited organization IT management system is trusted by the customer and can help the organization in gaining more customers. it’s internationally accepted standard, and thus it enhances the organization reputation.

The businesses seeking service for the ISO 20000-1 certification in Ethiopia will get the simplest service from our professional. The consultants have the deep knowledge of each aspect of the quality and can guide the personnel at every step of the implementation process. we’ve served a corporation from various verticals and assisted to realize excellence within the offering IT services to the clients and therefore the personnel related to the corporate . it’s one among the highly recognized and widely known organizations for the event of the IT system.

The service is affordable and open for all. We served both startups and established organization within the implementation of the ISO 20000-1 standard. The IT managements system helps to realize recognition for the simplest a part of the managements system.

Who Can Get ISO 20000-1 Certification?

Organizations which give IT products and services to finish clients. The organization that seeks to enhance its service deliverables. Any organization that seeks to enhance its service through understanding of needs of consumers and consider end deliverables. Any organization can seek ITSM regardless of any size or location.

 Requirements of  ISO 20000-1 in Ethiopia :

• IT Infrastructure: Management of the KEDB and CMDB. Internal framework of infrastructure is made with effective management system.
• Service structure: a far better service structure with improvement altogether core areas of services is maintained, Service Request Management, Service Agreements and Operational Level Control. Service portfolios are managed and maintained with clarity. 
• Incident Management: Effective management of incidents, Response Management and solution provision for patrons .
• Knowledge Management: Knowledge Management helps understanding issues that are faced during the service delivery and faster resolution of an equivalent is achieved with this. 
• Change and Release management: Change and Release Management helps reduction in costs and risks of ongoing changes within the service structure. Release and Deployment Management helps to decrease costs and supply better services during a planned manner. 
• Internal Audit: Internal audit is critical and mandatory for attaining said certification. it’s a management tool provided in ISO to guage the conformity of compliance. Internal Audit training with the addition of Deming Cycle with templates and MRM minutes capture.

BENEFITS OF ISO 20000-1 CERTIFICATION

• Consistent approach to the service lifecycle
• Increased capability for planning, design, transition, delivery and improvement of services
• Better management of supply chain
• Enhanced Asset Management, Demand Management and Knowledge Management
• Increased client retention
• Reduction in commission response times
• Better Configuration Management
• Enhanced Financial Management
• Enhanced corporate image and credibility
• Planned Outsource Management
• Competitive Demonstration
• Better Understanding of requirements
• Structured framework of services as a service provider
• Customer focus in commission sector
• IT infrastructure management and support

Audit and Certification

Immediately as your processes are recognized, recorded and implemented, and therefore the effectiveness of your quality management system has been reviewed in internal audits and the results analysed during a management review, you’re ready for certification. We customize our getting to you, and that we coordinate with you supported your individual circumstances, corporate objectives and success factors. Then your organization will undergo the classic Expert Certifier certification process: we’ll assign auditors with excellent knowledge of the standards, also as a few years of experience within the respective business.

Our masters have more than 15 plus years of global experience, with hands-on experience in the field of ISO certification, assessment and training.

With Expert Certifier your Business and process excellence is guaranteed.

Reach us at: contact@ExpertCertifier .com